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We Are with You

It's chaos out there… The rapid outbreak of COVID-19 has had a significant impact to the world –
from individuals, families, businesses to the nations. It’s indeed a challenging time, but not for
recrimination and resentment. Instead, it’s a time for unity and solidarity.

Fret not, we in AFFINBANK and AFFIN ISLAMIC are here to help you ride out the storm.

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Car Loan/Financing (Hire Purchase/Hire Purchase-i)

We offer 6-month deferred instalment package for Hire Purchase/Hire Purchase-i facility(ies).

Relief Type	Deferment of Hire Purchase/Hire Purchase-i instalment repayment for up to 6 months.
Moratorium Period	Six (6) months (1 April 2020 till 30 September 2020)
Eligibility Criteria	Applies to financing denominated in Malaysian Ringgit that are not in arrears exceeding 90 days as at 1 April 2020.
Application	You will need to provide your consent before or on 15 June 2020 by notifying the Bank via the following channels: a) Click here to download the form and email the completed form to hps@affinbank.com.my; or b) Click here to download the form and submit the completed form at the nearest Bank branches or Hire Purchase Hub; or c) Obtain and submit the form at the nearest Bank branches or Hire Purchase Hub. Click here for contact details of our Hire Purchase Hub.
Payment for the 6-month deferred instalments	Your facility is automatically extended by six (6) months. You can continue to make your usual monthly instalment from 1 October 2020.
Additional Charges	No additional charges will be charged on the deferred instalments during and after the moratorium.

Do not wish to participate in the moratorium for Hire Purchase/Hire Purchase-i?
You do not need to do anything if you do not want to OPT-IN for moratorium. Please continue paying your monthly instalment as usual.

Still have questions?
Click here to check out our FAQ

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Loans and Financing

We offer Automatic Six-Month Moratorium on Loans and Financing repayments.

Relief Type	Deferment of instalment repayment for up to 6 months without late payment charges/ta’widh.
Eligible Products	Mortgage (Conventional and Islamic) ASB & ASB2 Loan/TF-i Secured by Securities (Conventional and Islamic) Personal Financing-i Education Financing-i
Moratorium Period	Six (6) months (1 April 2020 till 30 September 2020)
Eligibility Criteria	Not in arrears / overdue exceeding 90 days as at 1 April 2020
Application	No application required. Automatic approval will be granted for eligible customers.
Interest/Profit Charges	For loans, interest will be accrued on the outstanding balance whereas for Islamic financing, profit will be accrued on the outstanding principal. Such interest/profit will not be compounding during the moratorium period.

Wish to Opt Out from the automatic moratorium?

Click here to download the Application Form for Opting Out From Automatic Deferment of Loan/Financing Repayment
Fill in the form and send to: yourvoice@affinbank.com.my

You chose to opt out but subsequently wish to OPT IN again during the moratorium period?
Click here to download the Opt In Form
Fill in the form and send to: yourvoice@affinbank.com.my

Still have questions?
Click here to check out our general FAQ

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Cards

We offer the conversion of credit card balances into term loan/term financing to our credit card customers.

Relief Type	Conversion of credit card outstanding balances into term loan/term financing
Term Loan/Financing Tenure	6, 12, 24 or 36 months
Application	If your repayment is prompt: Apply by following the below steps: Click here to download the application form Fill in the form and send to: yourvoice@affinbank.com.my If your repayment is not prompt (unable to pay minimum monthly repayment for the past 3 consecutive months): No aplication needed. You would be automatically enrolled for the moratorium.
Interest / Profit Charges	A fixed interest/profit rate of 13% p.a. will apply

Still have questions?
Click here to check out our general FAQ

That’s not all yet... We also have some facilities especially for our New-To-Bank Cardmembers* to ease their financial burden.

1. Balance Transfer Instalment Plan Transfer other credit card balances to AFFINBANK/AFFIN ISLAMIC card account at 0% interest/profit.
Application	Click here to download the application form and email to cardservices@affinbank.com.my
Terms & conditions	Click here

2. Cash-on-call Instalment Plan Withdraw cash up to RM15,000 from your credit card and pay back in monthly instalments at 0% interest/profit.
Application	Click here to download the application form and email to cardservices@affinbank.com.my
Terms & conditions	Click here

3. Easy Instalment Plan Convert your purchases into monthly instalments at 0% interest/profit.
Application	Click here to download the application form and email to cardservices@affinbank.com.my
Terms & conditions	Click here

Not an Affin Cardmember yet?
Click here to apply now!

*New-To-Bank Cardmembers are customers whose Card Account has been approved no longer than twelve (12) months at the time of the applications are made.

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Announcements & Updates

Revised Operating Hours

Contact Centre

During the Movement Control Order, our Contact Centre operating hours have been revised as below....

Click here

Revised Operating Hours

Branches and Self Service Terminals

In line with the #MovementControlOrder issued by the Government, please take note that operating hours....

Click here

Temporary Closure of Branches

In line with the ‘Movement Control Order’ issued by the Government in view of the current covid-19 situation, beginning 30 March until 14 April 2020, some of our branches will be temporarily closed....

Click here

Delay In Delivery of CASA/CASA-i Monthly Statement & Consolidated Statement

In view of the Movement Control Order (MCO), kindly be informed that there will be a slight delay on the delivery of CASA/CASA-i monthly statement....

Click here

New Cheque Collection Hours

In view of the Movement Control Order (MCO), pleased be informed that effective 15 April until 28 April 2020, the last cheque collection hours will be revised to 3:00pm....

Click here

Operationalisation Of Moratorium For Hire Purchase/Hire Purchase-i

To alleviate the financial burden of affected customers going through this challenging situation, Affin Bank Berhad an Affin Islamic Bank Berhad (“the Bank”)....

Click here

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COVID-19 Assistance and Updates

The seas are rough, the fight is tough…
But #WeAreWithYou!

We Are with You

Car Loan/Financing (Hire Purchase/Hire Purchase-i)

Loans and Financing

Cards

Announcements & Updates

Contact Centre

During the Movement Control Order, our Contact Centre operating hours have been revised as below....

Branches and Self Service Terminals

In line with the #MovementControlOrder issued by the Government, please take note that operating hours....

In line with the ‘Movement Control Order’ issued by the Government in view of the current covid-19 situation, beginning 30 March until 14 April 2020, some of our branches will be temporarily closed....

In view of the Movement Control Order (MCO), kindly be informed that there will be a slight delay on the delivery of CASA/CASA-i monthly statement....

In view of the Movement Control Order (MCO), pleased be informed that effective 15 April until 28 April 2020, the last cheque collection hours will be revised to 3:00pm....

To alleviate the financial burden of affected customers going through this challenging situation, Affin Bank Berhad an Affin Islamic Bank Berhad (“the Bank”)....

There are more ways to reach us

How about a visit?

Talk to us

Interested in our products and services?

Let's get social!

Like us on

Watch us on

Follow us on

COVID-19 Assistance and Updates

The seas are rough, the fight is tough…But #WeAreWithYou!

We Are with You

Car Loan/Financing (Hire Purchase/Hire Purchase-i)

Loans and Financing

Cards

Announcements & Updates

Contact Centre

During the Movement Control Order, our Contact Centre operating hours have been revised as below....

Branches and Self Service Terminals

In line with the #MovementControlOrder issued by the Government, please take note that operating hours....

In line with the ‘Movement Control Order’ issued by the Government in view of the current covid-19 situation, beginning 30 March until 14 April 2020, some of our branches will be temporarily closed....

In view of the Movement Control Order (MCO), kindly be informed that there will be a slight delay on the delivery of CASA/CASA-i monthly statement....

In view of the Movement Control Order (MCO), pleased be informed that effective 15 April until 28 April 2020, the last cheque collection hours will be revised to 3:00pm....

To alleviate the financial burden of affected customers going through this challenging situation, Affin Bank Berhad an Affin Islamic Bank Berhad (“the Bank”)....

There are more ways to reach us

How about a visit?

Talk to us

Interested in our products and services?

Let's get social!

Like us on

Watch us on

Follow us on

The seas are rough, the fight is tough…
But #WeAreWithYou!