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The rapid outbreak of COVID-19 has had a significant impact to the world –
from individuals, families, businesses to the nations.It’s indeed a challenging time, but not for
recrimination and resentment. Instead, it’s a time for unity and solidarity.
We in AFFINBANK and AFFIN ISLAMIC are here to help you ride out the storm.
Expanded Targeted Repayment Assistance (X-TRA) Program is a specially enhanced program for any individual customers who are recipients of the Bantuan Sara Hidup (BSH) and micro enterprises as defined by SME Corp with facilities amount of up to RM150,000.
Eligible customers may opt for two (2) options:
M40 customers who are recipients of Bantuan Prihatin National (BPN) and whose household incomes have been reduced due to the pandemic can apply for reduction of monthly instalment/payment via Restructuring & Rescheduling. Bank will accept self-declaration as evidence of reduced household incomes.
Please click here for a list of Frequently Asked Questions (FAQs).
Please click here to apply for X-TRA Program.
The Financial Assistance Instalment Relief (FAIR) is a specially customized and supportive financial assistance solutions to customers during these challenging times for customers from the various customer segments, namely individuals, SME and Corporate customers
Please click here for a list of Frequently Asked Questions (FAQs) of Financial Assistance Instalment Relief (FAIR) Program.
Please click here for a list of Frequently Asked Questions (FAQs) of Flood Relief Program (FRP).
Please click here to apply for FAIR/FRP Program.
Still have questions?
AFFINBANK would like to reassure our customers that we will extend support and provide assistance where necessary. Whilst we have started reaching out to customers to better understand individual circumstances, we can further help if customers who feel they require further assistance to also reach out to us.
Please also reach out to us through the following contact points to discuss any possible financial concerns prior to the end of the moratorium period.
#StaySafe and do your banking transactions using the Bank’s Retail Internet Banking & Corporate Internet Banking platform at www.affinonline.com. #YouMatterToUs.
Banking Operations for Branches During CMCO
TEMPORARY CLOSURE OF AFFINBANK SANDAKAN BRANCH
TEMPORARY CLOSURE OF AFFINBANK TAWAU BRANCH
Temporary Closure of Menara AFFIN and AFFINBANK Central Branch for Sanitisation Process
NEW BANKING HOURS OF AFFINBANK BRANCHES IN SABAH, SELANGOR, KL & PUTRAJAYA DURING CONDITIONAL MOVEMENT CONTROL ORDER (CMCO)
Temporary Closure of AFFINBANK Sadong Jaya Secured Personal Financing Hub
NEW OPERATING HOURS OF AFFINBANK BRANCHES UNDER RED ZONE AREA
FINANCIAL ASSISTANCE INSTALMENT RELIEF (FAIR)
Revised Operating Hours
Temporary Closure of Branches
Delay In Delivery of CASA/CASA-i Monthly Statement & Consolidated Statement
New Cheque Collection Hours
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