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We Are with You

It's chaos out there… The rapid outbreak of COVID-19 has had a significant impact to the world –
from individuals, families, businesses to the nations. It’s indeed a challenging time, but not for
recrimination and resentment. Instead, it’s a time for unity and solidarity.

Fret not, we in AFFINBANK and AFFIN ISLAMIC are here to help you ride out the storm.

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Loans and Financing

We offer Automatic Six-Month Moratorium on Loans and Financing repayments.

Relief Type Deferment of instalment repayment for up to 6 months without late payment charges/ta’widh.
Eligible Products
  • Mortgage (Conventional and Islamic)
  • ASB & ASB2 Loan/TF-i Secured by Securities (Conventional and Islamic)
  • Personal Financing-i
  • Education Financing-i
Moratorium Period Six (6) months (1 April 2020 till 30 September 2020)
Eligibility Criteria Not in arrears / overdue exceeding 90 days as at 1 April 2020
Application No application required. Automatic approval will be granted for eligible customers.
Interest/Profit Charges For loans, interest will be accrued on the outstanding balance whereas for Islamic financing, profit will be accrued on the outstanding principal. Such interest/profit will not be compounding during the moratorium period.
Loans & Financing

Wish to Opt Out from the automatic moratorium?

Click here to download the Application Form for Opting Out From Automatic Deferment of Loan/Financing Repayment
Fill in the form and send to: yourvoice@affinbank.com.my

You chose to opt out but subsequently wish to OPT IN again during the moratorium period?
Click here to download the Opt In Form
Fill in the form and send to: yourvoice@affinbank.com.my

Still have questions?
Click here to check out our general FAQ

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Cards

We offer the conversion of credit card balances into term loan/term financing to our credit card customers.

Cards
Relief Type Conversion of credit card outstanding balances into term loan/term financing
Term Loan/Financing Tenure 6, 12, 24 or 36 months
Application If your repayment is prompt:
Apply by following the below steps:
If your repayment is not prompt (unable to pay minimum monthly repayment for the past 3 consecutive months):
No aplication needed. You would be automatically enrolled for the moratorium.
Interest / Profit Charges A fixed interest/profit rate of 13% p.a. will apply

Still have questions?
Click here to check out our general FAQ

That’s not all yet... We also have some facilities especially for our New-To-Bank Cardmembers* to ease their financial burden.

1. Balance Transfer Instalment Plan
Transfer other credit card balances to AFFINBANK/AFFIN ISLAMIC card account at 0% interest/profit.
Application Click here to download the application form and email to cardservices@affinbank.com.my
Terms & conditions Click here
2. Cash-on-call Instalment Plan
Withdraw cash up to RM15,000 from your credit card and pay back in monthly instalments at 0% interest/profit.
Application Click here to download the application form and email to cardservices@affinbank.com.my
Terms & conditions Click here
3. Easy Instalment Plan
Convert your purchases into monthly instalments at 0% interest/profit.
Application Click here to download the application form and email to cardservices@affinbank.com.my
Terms & conditions Click here

Not an Affin Cardmember yet?
Click here to apply now!

*New-To-Bank Cardmembers are customers whose Card Account has been approved no longer than twelve (12) months at the time of the applications are made.

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Announcements & Updates

Revised Operating Hours

Contact Centre
During the Movement Control Order, our Contact Centre operating hours have been revised as below....
Click here

Revised Operating Hours

Branches and Self Service Terminals
In line with the #MovementControlOrder issued by the Government, please take note that operating hours....
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Temporary Closure of Branches

In line with the ‘Movement Control Order’ issued by the Government in view of the current covid-19 situation, beginning 30 March until 14 April 2020, some of our branches will be temporarily closed....
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Delay In Delivery of CASA/CASA-i Monthly Statement & Consolidated Statement

In view of the Movement Control Order (MCO), kindly be informed that there will be a slight delay on the delivery of CASA/CASA-i monthly statement....
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New Cheque Collection Hours

In view of the Movement Control Order (MCO), pleased be informed that effective 15 April until 28 April 2020, the last cheque collection hours will be revised to 3:00pm....


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Operationalisation Of Moratorium For Hire Purchase/Hire Purchase-i

To alleviate the financial burden of affected customers going through this challenging situation, Affin Bank Berhad an Affin Islamic Bank Berhad (“the Bank”)....
Click here
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